Call the AIOFP on 1800 111 203

Complaints

Complaints against an AIOFP member

If you wish to complain about an AIOFP members’ professional conduct you can do so via the online form below.The Adviser must be a member of the AIOFP and if so they are bound by our Code of Ethics and Standards for the Professional Practice of Financial Advice. We can provide you a copy if required.

If you believe the Adviser is a member of the AIOFP you should complete the online form below and your details and comments will be passed on to the Complaints Manager.

Although any substantive complaint should be in writing you will be contacted by the Complaints Manager within one working day to discuss your issue. When the written complaint has been received, it may be passed on to a Disciplinary Committee for further consideration.

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